At Ideal Tech Staffing, our medical virtual assistants are trained professionals with deep experience in both healthcare operations and customer service. They engage with your patients clearly, compassionately, and professionally—upholding the high standards your practice is known for. You’ll be supported by a dedicated account manager who works closely with you to ensure your virtual assistant's performance, communication style, and workflow integration align perfectly with your practice’s needs. The result: seamless, empathetic interactions that elevate the patient experience—every time.

At Ideal Tech Staffing, we match you with virtual assistants already trained in your preferred Electronic Health Record (EHR) system. With decades of combined experience and deep proficiency across top platforms—including Athenahealth, eClinicalWorks, Epic, and more—our team knows how to work the way your practice works. Whether it’s scheduling appointments, entering progress notes, or ensuring precise ICD-10 coding, our virtual assistants are fully equipped to manage the EHR tasks that keep your operations running smoothly—so you and your providers can focus on delivering exceptional care.

Your practice deserves dependable professionals who bring both the skills to get the job done and the mindset to collaborate seamlessly with your in-office team. At Ideal Tech Staffing, we’ve spent over a decade partnering with medical practices to integrate virtual assistants who don’t just fill roles—they become valued extensions of your staff. Our proven onboarding and support process ensures a smooth transition, so your virtual assistant can begin contributing from day one—with professionalism, precision, and a team-first attitude.