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MEET OUR SENIOR LEADERSHIP TEAM

DR. FAUSTO PETRUZZIELLO

CEO & Founding Practitioner

ALEXIA PETRUZZIELLO, MBA

Director of Business Development

FRANCES MANATAD

Client Services Supervisor

FATIMA VIOS

Clinical Supervisor

MICHAEL A. RUOTOLO

Director of Communications

PAOLO PERSICHETTI

Director of Sales

JANINE KOUKOS

Executive Clinical Coordinator 

SUE TORELLI

Administrative Manager

LET'S TRANSFORM THE HIRING PROCESS

At Ideal Tech Staffing, we are redefining the way businesses and medical practices hire qualified talent. Our innovative staffing model allows you to access highly skilled remote support at an affordable, competitive price. Say goodbye to the frustrations of employee turnover, expensive benefits, time-consuming interviews, and long-term commitments. 

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ROOTED IN PRIVATE PRACTICE

FOUNDED BY medical doctors with roots in private practice, we launched this company to optimize our own operations—and now, 10 years later, we proudly offer these same benefits nationwide.

 

  • Direct access to our clinical leadership team of experienced doctors and specialists

  • Continuous innovation to keep your remote solutions aligned with evolving medical protocols

  • Clinical oversight to safeguard patient data and reduce breach risks

With over 50 years of combined expertise, our remote team understands the importance of personalized patient relationships and provides tailored support to meet the unique needs of your practice.

OUR APPROACH to remote staffing matches each client with a fully customized plan, offering dedicated support for healthcare practices, e-commerce, and businesses of all sizes. From basic assistance to specialized expertise, we connect you with skilled professionals to meet your unique needs. Our talent pool features highly qualified candidates, reflecting our commitment to top-tier remote support.

OUR AGENTS are rigorously vetted to ensure strong experience in customer service and healthcare. With a sharp focus on skill and aptitude, we provide a roster of pro-ready remote employees who integrate seamlessly into any workflow—allowing you to spend less time on training and more time on productivity.

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How Ideal Tech Staffing (ITS) works

Although Ideal Tech Staffing® is an all-in-one staffing solution, it’s far from one-size-fits-all. We’ll gain a deep understanding of your business/practice's needs and goals — as well as its challenges— to design a staffing plan that works best for you and your employees. Together, we will:

  • Reduce employee/provider burnout by serving as your go-to resource for clinical and administrative task management.

  • Stabilize labor costs by delivering top-level talent at a reduced price, without requiring HR benefits and other expenses.

  • Act as an extension of your team, offering both daily support and ongoing supervision, as well as training assistance for all support staff.

  • Enhance your business/practice’s efficiency by assisting with task delegation and process streamlining.

Count on us to handle your staffing challenges, allowing you to focus on essential business operations and patient care.

GET TO KNOW THE TEAM IN THE PHILIPPINES

Our offshore team comprises highly skilled, rigorously vetted support specialists. Fluent in English for managing both inbound and outbound calls, they bring professionalism, strong communication skills, and an empathetic approach to patient care—ensuring outstanding support at every interaction.

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IN THE HEART OF NEW ENGLAND

Our founding practitioners have deep roots in the Northeast, with practice locations across Connecticut and affiliations with prestigious institutions such as Yale University School of Medicine. Operating from our central headquarters in North Haven, Connecticut, we provide ongoing support to our U.S.-based clients, ensuring consistent communication and personalized assistance to meet your needs.

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Ideal Tech Staffing™️ has been helping practices optimize their operations for over a decade —  we handle your tasks and lighten the load for your in-house staff. We are incredibly excited about what the future has in store for our company, and are honored to have you as part 

Looking to the future
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About Us

With over 30 years of expertise in practice management and staffing solutions, we bring the knowledge and experience to build truly efficient teams.

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