Remote staffing.
In-person management.
FOUNDED BY medical doctors with roots in private practice, we launched this company to optimize our own business operations. Now, 15 years later, we proudly offer these same benefits to clients across industries.
BUT WHAT MAKES US DIFFERENT?
-
All remote staff works directly under one roof, inside of our corporate offices.
-
We require all agents to report to our offices wearing business professional attire and to utilize only internally approved/secure equipment and technology.
-
-
You gain special access to our American-based senior supervision team, comprised of experienced business advisors, medical doctors, and administrative specialists.
-
We are constantly researching innovative strategies to keep our clients aligned with evolving business standards and protocols.
-
We'll always dedicate ourselves to discovering new efficiencies that can save your business/practice on its bottom line.
-
-
Our in-house technical support department maintains oversight at all times to safeguard company technology, guaranteeing that all customer/patient data is safe and free from breach risks.
With decades of combined expertise, our senior management team understands the importance of personal relationships; We will go the extra mile to provide ongoing support and meet your high standards.
WE DON'T JUST PROVIDE STAFFING – we build strategic partnerships. Our approach focuses on delivering customized remote talent solutions that align with your unique business objectives. Whether you're in healthcare, e-commerce, or scaling your enterprise, we offer skilled professionals who seamlessly integrate with your team, driving efficiency and accelerating growth.
EXPERIENCE the difference with our pre-vetted, highly skilled remote agents. We carefully select professionals with proven expertise in customer service and healthcare, ensuring smooth integration into your workflow and immediate impact on your team’s success.
ROOTED IN THE NORTHEAST, our founding practitioners bring extensive expertise and strong local connections, including affiliations with Yale University School of Medicine. From our North Haven, Connecticut headquarters to our support centers in Cebu, we deliver dedicated, ongoing support to U.S. clients, ensuring personalized communication and responsive service.
How it all works.
Ideal Tech Staffing® offers a comprehensive, yet highly personalized staffing solution. We take the time to understand your business or practice, creating a customized plan to address burnout, stabilize costs, and boost efficiency. As an extension of your team, we provide daily support, continuous supervision, and training assistance. Trust us to manage your staffing needs, so you can focus on core operations and patient care.
MEET OUR SENIOR MANAGEMENT TEAM
DR. FAUSTO PETRUZZIELLO
CEO & Founding Practitioner
ALEXIA PETRUZZIELLO, MBA
Director of Business Development
FRANCES MANATAD
Client Services Supervisor
FATIMA VIOS
Clinical Supervisor
MICHAEL A. RUOTOLO
Marketing Director
PAOLO PERSICHETTI
Customer Relations Specialist
JANINE KOUKOS
Executive Clinical Coordinator
SUE TORELLI
Administrative Manager
